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Learn great tactics and techniques from top business leaders with these short, engaging, stand-alone tips. Get useful advice and ideas that you can apply to your work today, everything from becoming better at networking, handling interruptions, correcting a bad first impression, and getting to "yes" on an initiative you''ve proposed. You''ll also learn how best to prepare when coaching poor performers, how to set a good foundation for conflict resolution, and other techniques for effective communication within an organization.